Join our Primary Care family.

Join our Primary Care family.

Primary Care and Urgent Care under one roof!

Appointments are not necessary.

Stop Suffering

Stop Suffering

At the first sign of the flu (aches, pains, fever, congestion), come to Primary Care Plus. If you do test positive, we may be able to help lessen the length and severity of your illness.

Just Stop In!

Just Stop In!

DOT Driver Exams are performed by NRCME registered providers. No appointments are needed.

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We're Here for You

We're Here for You

Whether you are young (ages 6 months and older) or young at heart (no limit!), we can treat you. Our physicians and staff members are trained to work with children.

    • Location

      • 124 Brookshire Lane
        Beckley, WV 25801
      • 304-255-9205
        304-255-9208 (fax)
      • Mon-Fri 8am – 8pm
        Sat-Sun 8am – 6pm
    • Insurance

      We accept most major insurance plans, including BlueCross BlueShield and United Health Care, and we are continuously working to expand our network. Patients are responsible for primary care co-pays, which are substantially lower than those charged by other urgent care centers and hospital emergency rooms.

      Learn More
    • Services

      Our superb healthcare professionals provide urgent care, occupational medicine and primary care services at our Beckley, WV center. We are committed to providing the highest quality care and the best value for your healthcare dollars.

      Learn More


    We are conveniently located in Beckley, WV just minutes from Interstate 64, Exit 124.  Awaiting your arrival are highly qualified and caring physicians, nurse practitioners and professional staff members ready to treat you, no appointment necessary! To speed up your visit, please print, complete and bring the Clinical Information Form with you.

    Turn right heading downhill second building on the left.

    • 124 Brookshire Lane
      Beckley, WV 25801
    • 304-255-9205
      304-255-9208 (fax)
    • Mon-Fri 8am – 8pm
      Sat-Sun 8am – 6pm


    Primary Care Plus is committed to providing affordable, accessible healthcare services for Beckley, WV and the surrounding community. Our fees vary depending on the level of service provided. In most cases, Primary Care Plus fees and co-pays are substantially lower than those charged by other urgent care facilities or hospital emergency rooms

    Patients with insurance are required to pay the primary care co-pay as determined by your insurance carrier (usually $25 - $40). It is the patient’s responsibility to know if Primary Care Plus is a preferred provider with their insurance provider. We will bill all providers as a courtesy but can’t guarantee that Primary Care Plus is a preferred participant.

    Please call or visit Primary Care Plus for detailed information about your particular situation, and we will work with you to make your visit affordable and convenient.

    While it is impossible to participate with every insurance plan, we strive to accommodate all patients. Please call or visit Primary Care Plus for detailed information about your particular situation, and we will work with you to make your visit affordable and convenient.

    If your injury or illness is the result of a motor vehicle accident, payment is due at the time of service; an invoice listing individual charges will be provided. Patients must present the invoice to the insurer for reimbursement.

    Patients who do not have insurance coverage are welcome at our practice. Please call or visit Primary Care Plus for detailed information about your particular situation, and we will work with you to make your visit affordable and convenient.


    Primary Care Plus physicians and staff are trained to diagnose and treat most non-life threatening injuries and illnesses, and we provide preventative medicine, routine screenings and immunizations. Our experienced healthcare professionals also provide a full array of occupational and industrial medicine services.

    Our center is equipped to diagnose injuries and illnesses quickly and cost effectively, saving our patients time and money.

    • HIV, STD testing

      We diagnose and treat symptoms associated with HIV and sexually transmitted diseases (STDs) such as herpes, gonorrhea, chlamydia and HPV.

    • Pregnancy testing

      We provide accurate pregnancy testing services.

    • Electrocardiogram (EKG)

      EKGs are used to diagnose heart and pulmonary abnormalities.

    • X-Rays

      Our centers offer full x-ray capabilities on-site.
      We are NIOSH approved for chest x-rays.

    When you or a loved one is sick, you want to feel better fast. If your physician is unavailable, let our healthcare professionals diagnose and treat you in about an hour. Below are just some of illnesses we treat.

    • Abdominal pain

      Abdominal pain can be a symptom of appendicitis, gall bladder pain, diverticulitis and many other intestinal illnesses.

    • Diarrhea

      Acute and chronic diarrhea can have numerous causes that determine treatment options. Diarrhea can be serious and sometimes lead to dehydration.

    • Allergies

      We treat allergy symptoms from pollen, pet, food and seasonal allergies.

    • Ear infections

      We treat ear infections in children and adults.  We also perform an ear wax flush for impacted ears.

    • Asthma

      Asthma is a condition in which your airways narrow and swell and produce extra mucus. This can make breathing difficult and trigger coughing, wheezing and shortness of breath. Asthma can't be cured, but its symptoms can be controlled.

    • Headaches

      Headaches have many causes including light sensitivity, vision abnormalities, allergies, nausea, vomiting and more. Severe and/or continuous headaches can be serious and should be evaluated by a medical professional.

    • Backaches, back pain

      Your spine is a column of more than 30 bones (vertebrae) held together by muscles, tendons and ligaments and cushioned by shock-absorbing disks. A problem in any part of your spine can cause back pain.

    • Pneumonia

      Pneumonia is an infection that inflames the air sacs in one or both lungs. A variety of organisms, including bacteria, viruses and fungi, can cause pneumonia. Antibiotics and antiviral medications can treat many common forms of pneumonia.

    • Bronchitis

      Bronchitis is an inflammation of the lining of your bronchial tubes, which carry air to and from your lungs. People who have bronchitis often cough up thickened mucus, which can be discolored.

    • Sore throats

      A sore throat is the primary symptom of pharyngitis — inflammation of the throat (pharynx) and can be caused by viral or bacterial infection.

    • Chronic obstructive pulmonary disease (COPD)

      We have the expertise and the x-ray equipment to diagnose and treat chronic obstructive pulmonary disease.

    • Urinary tract infections (UTI)

      A urinary tract infection is an infection in any part of your urinary system — your kidneys, ureters, bladder and urethra. Antibiotics are the typical treatment for a UTI.

    • Cold and flu symptoms

      We can treat your cold and flu symptoms including fevers, congestion and related discomfort.

    • Vomiting

      We treat vomiting symptoms from food poisoning, stomach flu, abdominal pain and other digestive illnesses.

    • Congestive heart failure (CHF)

      Congestive heart failure (CHF), occurs when your heart muscle doesn't pump blood as well as it should, and can be caused by many conditions that damage the heart muscle. Patients should be properly diagnosed and seek continued medical care for this potentially serious condition.

    If it hurts a little or a lot, we can help. Don’t take the chance of a more serious injury or infection, let our healthcare professionals diagnose and treat you in about an hour. Below are just some of the injuries we treat.

    • Sprains, fractures, broken bones

      We treat a variety of acute injuries including muscle sprains, broken bones and dislocations.  Our providers offer fiberglass splints and slings to aid the healing process.

    • Poison ivy, oak and sumac

      We can provide options for dealing with the itching, and help to contain it. If the rash is widespread or results in a large number of blisters, your doctor may prescribe an oral corticosteroid. If a bacterial infection has developed at the rash site, your doctor will likely give you a prescription for an oral antibiotic.

    • Cuts and lacerations

      We can administer sutures (stitches) and properly clean and bandage cuts and lacerations. 

    • Burns

      Burns can be painful and, treated improperly, can leave permanent scars. We treat first, second and third degree burns along with symptoms of sunburn.

    • Animal and insect bites

      We treat a variety of animal bites from household pets to wild animals and seasonal bites from spiders, ticks and other insects.

    We perform CLIA-waived testing; other lab test specimens are sent to a reference lab for results.

    • Glucose reagent strip

      Glucose reagent strip tests determine the concentration of glucose in whole blood.

    • Rapid strep test

      Rapid strep test is used to quickly diagnose streptococcus infections.

    • Occult blood

      Tests for the presence of microscopic or invisible blood in the stool. Fecal occult blood can be a sign of a problem in your digestive system, a polyp, ulcer, hemorrhoid or more serious problems.

    • Urinalysis dipstick

      Urinalysis (UA) can indicate numerous medical conditions. For example, the dipsticks can test for the presence of glucose, ketones, leukocytes, protein and nitrites as well as determining pH level urine density.

    • Rapid flu swab

      Through a simple test we can diagnose the flu. If diagnosed early, we can prescribe medications that can lessen the severity and duration of certain flu viruses.

    • Urine pregnancy test

      We provide fast and accurate pregnancy tests.

    Primary Care Plus offers a full range of occupational medicine services to Beckley, West Virginia and surrounding areas. Whether you need drug screening or more in-depth care, Primary Care Plus helps employers meet the medical requirements mandated by Occupational Safety and Health Administration (OSHA), Department of Transportation (DOT), Mine Safety and Health Administration (MSHA), corporate policies, and Federal and State laws. By utilizing our employee screening and occupation injury management services, clients can effectively manage their company's employee healthcare needs.

    • DOT Driver Exams

      DOT/FMCSA physicals evaluate whether a driver is healthy enough to operate a commercial motor vehicle. A driver with health issues like sleep apnea, diabetes, poor vision and high blood pressure could be hazardous if medical conditions become unmanageable while driving. A Department of Transportation (DOT) physical examination must be conducted by a licensed medical examiner that is listed in the Federal Motor Carrier Safety Administration (FMCSA) National Registry (NRCME). At Primary Care Plus, no appointment is needed to be evaluated by one of our NRCME registered providers.  You may walk in at your convenience between the hours of 8am - 8pm Monday through Friday and 8am-6pm on Saturday and Sunday.

    • NIOSH Approved B Reader

      We are NIOSH approved for chest x-rays.

    • Drug screening

      Drug testing and screening is a key component of many companies’ risk management program. Primary Care Plus assists employers in implementing drug screening programs through the use of the independent forensic laboratory of your choice. We offer urine, hair and blood alcohol collections. Our collections are Mine Safety and Health Administration (MSHA) approved.  We would be happy to discuss in greater detail your company’s specific drug and alcohol testing needs.

    • Respirator Questionnaires

      Respirator Questionnaires - OSHA requires all employees who use respirators for their job to be medically evaluated utilizing a medical questionnaire or equivalent that is compliant with OSHA Standards 29 CFR 1910.134.  Primary Care Plus offers a medical assessment to include a review of the OSHA respiratory questionnaire.

    • Hearing testing/audiometry

      Companies with employees working in areas that meet or exceed 85 (A) decibels are required to provide hearing evaluations on an annual basis. Primary Care Plus works collaboratively with a local certified audiologist.  If your company requires hearing/audiometry testing as part of your physical, we can arrange a convenient time for this to occur.  Please call our office at your convenience.

    • Return-to-work exams

      We assist employers in determining whether their employees are fit to work or fit to return to work from a previous injury or illness.  Our medical evaluation considers the employee’s job description (essential functions of the job) and pertinent medical information related to the most recent injury or illness.

    • Physicals

      We offer a variety of physical examinations to meet your company’s needs.  These include but are not limited to:  school and sports physicals, Federal and Mine Safety physicals, Police Academy screening exams and OSHA Respiratory Physicals.  We also offer color, near and far vision testing and brief fitness screening evaluations (weights up to 25 lbs.).

    • Spirometry

      Spirometry (one of the most common of the pulmonary function tests) can be used to detect airway obstruction or restriction. It is a useful tool to determine an individual’s lung capacity. Primary Care Plus utilizes an instrument that meets American Thoracic Society (ATS), SSA Disability and NIOSH/OSHA standards.

    • Pre-placement evaluation

      We offer pre-placement physical examinations to help companies answer the question, "Does this person have the physical capabilities to perform the essential functions of this job?"  A careful review of your employee’s medical and occupational history is a core component of all our exams.

    Prevention is the first priority for illness-free living.

    • Blood pressure screening

      High blood pressure (hypertension) usually has no symptoms so it can’t be detected without being measured. High blood pressure greatly increases your risk of heart disease and stroke. High blood pressure can be controlled through lifestyle changes or medication.

    • Vaccinations

      We administer a variety of preventative vaccinations including hepatitis B, flu shot, PPD, T-DAP and Menveo (Meningitis).

    In addition to meeting your urgent care needs, Primary Care Plus is available to care for patients who do not have an established family physician. At Primary Care Plus appointments are not necessary.

    • Annual physical exams

      We provide comprehensive annual physical exams to give you an accurate snapshot of your health status. DOT Physicals are also provided, we do not bill insurances.

    • Diabetes/cholesterol screening

      We will establish baseline readings and help you maintain accurate records of your cholesterol and blood sugar levels.

    • Blood pressure screening

      High blood pressure (hypertension) usually has no symptoms so it can’t be detected without being measured. High blood pressure greatly increases your risk of heart disease and stroke. It can be controlled through lifestyle changes or medication.

    • Medical care for chronic illness

      For many patients, the impact of chronic illnesses (e.g., diabetes, asthma, cardiovascular disease, hypertension, etc.) can be minimized with proper management. We work  with our patients to design health and wellness programs to improve your quality of life.

    • Cardiac risk factor screening

      If you feel that you are having a heart attack, please call 911. We screen patients for risk factors that can lead to heart disease / heart attack.

    • School physical exams

      We administer school physicals for students of all grade levels. The fee is determined after reviewing forms and must be paid for at the time of services. Please bring immunization records and all required forms.  

    • Children and adult immunizations

      We provide a variety of vaccinations for children and adults such as hepatitis B, flu shot, PPD, T-DAP and Menveo (Meningitis).

    • Sports physical exams

      We administer sport physicals for students of all grade levels. There is a minimal fee that is not billable to insurance provider.

    Our superb medical staff can administer physicals for a variety of needs. Please bring immunization records and any required forms with you.

    • School

      We administer school physicals for students at all grade levels. We do not provide Early Periodic Screening, Diagnosis, and Treatment (EPSDT).

    • Work

      We administer pre-employment and fit for duty physicals for both employee and employer through our occupational medicine service. For more information call 304.255.9205.

    • Sports

      We administer sport physicals for students of all grade levels. There is a minimal fee that is not billable to insurance provider.


    Ultimately, patients are the reason Primary Care Plus exists. We constantly work to make patients’ experiences positive ones. Please note that, for the safety of our patients, we cannot give medical advice of any kind via the Internet or phone.

    For Billing Questions:

    • Basepoint Billing Services
      3225 Northstar Circle
      Louisville, TN 37777
    • 888.952.6772

    Corporate Office:

    • TeamHealth
      1 John James Audubon Parkway
      Suite 200
      Amherst, NY 14228
    • 716.204.4500
      716.2044501 (fax)


    Occupational Medicine Billing Issues or
    To Update Protocol Information
    Cristy Jones: 304.255.9205 or email



    Customer service is the essence of our organization—we recognize that the satisfaction and care of our patients takes precedence above all else. Our goal is to create an environment and experience that exceeds expectations.

    Founded in 1996 by Dr. Michael Kelly Primary Care Plus is committed to providing the highest quality healthcare for residents and visitors of Beckley, WV. Today, the practice is managed by TeamHealth, a national healthcare management organization headquartered in Knoxville, Tennessee. TeamHealth staffs and manages urgent care centers throughout the United States.

    • Joseph Chow, MD, MBA ViewHide Bio Joseph Chow, MD, MBA
      President, TeamHealth Ambulatory Care

      Clinical superiority and patient satisfaction are of utmost concern to Dr. Joseph L. Chow, President, TeamHealth Urgent Care. Dr. Chow leads by example—he consistently receives superior patient satisfaction scores with patients oftentimes citing his compassion and care as a primary reason for their positive experiences at our facilities.

      Dr. Chow joined our organization in 2007. He received the Medical Director of the Year Award in 2012. Dr. Chow now oversees the medical care delivered at all Immediate Care and TeamHealth-affiliated urgent care facilities across the country. He is interested in expanding urgent care nationally, and advancing integration among TeamHealth service lines. 

      Dr. Chow is board certified in Family Practice. He graduated Summa Cum Laude with a Bachelor’s degree in Biology from the University at Buffalo. He earned his Medical Doctorate from the University at Buffalo School of Medicine. Dr. Chow completed his residency in Family Medicine at the University at Rochester. He also earned a Master's of Business Administration from the University at Buffalo in 2014, graduating with Beta Gamma Sigma honors.

      In addition to his position with TeamHealth, Dr. Chow has served as Medical Director and Medical Review Officer for DuPont Industries in Buffalo, NY. He is a Clinical Assistant Professor at the University at Buffalo’s Department of Family Medicine, and precepts medical students at a local volunteer medical clinic.

      Prior to joining TeamHealth, Dr. Chow was a Partner and Treasurer of Springville Pediatrics and Adult Care, LLP. He served as the attending physician for the Gow School, and sports physician at the Springville Griffith Institute.

    • Robin Blume, APRN-BC ViewHide Bio Robin Blume, APRN-BC
      Nurse Practitioner, TeamHealth Ambulatory Care

      Ms. Robin Blume APRN-BC quickly became recognized by her patients as a caring provider. Often returning patients will request to see Ms. Blume APRN-BC. TeamHealth welcomed Ms. Blume to the staff in 2010. Her first assignment was at Raleigh General Hospital in the Emergency Department. In 2013 she moved to Primary Care Plus.

      Ms. Blume APRN-BC is board certified in Family Practice. She graduated Cum Laude with a Master’s Degree in Nursing and a specialty in Family Nurse Practitioner from Marshall University.

      Not only a caring provider but an educator too. Ms. Blume APRN-BC was an Associate Professor in Nursing at Mountain State University from 2010 thru 2013.    

    • Shirley Repass, APRN ViewHide Bio Shirley Repass, APRN
      Nurse Practitioner, TeamHealth Ambulatory Care

      Shirley Repass, APRN, patients recognize not only her medical expertise and years of experience but as a caring and compassionate provider.   She joined Team Health in 2004 and began practicing at Primary Care Plus in 2006.

      Ms. Repass APRN, primary practice includes urgent care and family practice.  Prior to joining Primary Care Plus she practiced at Raleigh General Hospital in the Emergency Departments Prompt Care unit.  She spent a year in family practice at Oceana Medical Center and also has experience in Long Term Care.

      Shirley Repass, APRN, is ANCC Board Certified in family practice.  She graduated with a Master Degree in Nursing, with a specialty in Family Nurse Practitioner from Mountain State University.  She has been a Registered Nurse since 1982.


    Primary Care Plus is committed to a proactive approach to health and wellness. We are pleased to present information and tools for a healthy lifestyle, including links to regional and national health organizations.

    • Agency for Healthcare Research and Quality: The AHRQ has compiled healthcare "report cards" that provide comparative information on the quality of health plans, hospitals, medical groups, individual physicians, nursing homes and other providers of care.
    • Complete Video Guide to Lung Disease: A collection of educational video resources offering information about the consequences, prevention techniques and treatment methods of lung disease.
    • Medline Plus, a service of the U.S. National Library of Medicine and the National Institutes of Health


    Primary Care Plus provides you with an opportunity to put your skills to use, to become a leader in a growing organization and to be appropriately compensated—all this and you can have a life, too. We place a premium on innovation, excellence and performance.

    Available Positions
    Click here to view all available positions at TeamHealth.

    Physicians, Physician Assistants, Nurse Practitioners

    • Competitive compensation
    • Incentive program
    • Full malpractice coverage with tail

    Position requirements:

    • ACLS and PALS certifications
    • Physicians must be Board Certified or Board Eligible in Emergency Medicine or Internal Medicine/Family Medicine with significant emergency medicine experience
    • Physician Assistants must be certified by NCCPA
    • Nurse Practitioners must be certified by AANP

    Licensed Practical Nurses, Radiology Technicians, Medical Assistants and Patient Service Representatives

    • Highly competitive compensation and benefit package
    • Performance incentives
    • Enhanced quality of life
    • Reasonable, established shifts
    • Professional, challenging and rewarding workplace environment
    • Diverse career opportunities
      • Full-time, part-time and per diem opportunities
      • Primary Care Plus is managed by TeamHealth, a progressive and growing healthcare organization with contracts throughout North America

    Organizational Philosophies

    • We cultivate a strong commitment to patient satisfaction and safety
    • We recruit and retain the highest quality physicians and medical team members
    • We create an environment of effective leadership, accountability and empowerment
    • We maintain a flat organization with open access at all levels
    • We focus on operational and performance data with national benchmarks
    • We encourage creative and solution-based thinking

    Available Positions
    Click here to view all available positions at TeamHealth.


    Please print, complete, and bring this form with you when you visit Primary Care Plus.


    Do you have questions? Good, because we have answers! And if we don’t answer your question here, please feel free to contact the site administrator at the Primary Care Plus, or our TeamHealth corporate office. Please note that, for the safety of our patients, we cannot give medical advice of any kind via the Internet or phone.

    • What is an Urgent Care Center?

      An urgent care center is used for episodic care for patients with sudden medical conditions that require treatment usually within 24 hours. When experiencing a non-life threatening situation (but could lead to potentially harmful outcome if not treated when immediate attention is required), a patient can receive treatment at Primary Care Plus rather than seeking treatment at an emergency room. Patients should inform their Primary Care physician of such visit and consult him or her for follow up care. If the patient is in a life-threatening situation, please call 911 right away for care.

    • Do I need to make an appointment to visit Primary Care Plus?

      No, you never need an appointment to visit Primary Care Plus. Come to Primary Care Plus when you need prompt medical care.

    • How long will a visit to Primary Care Plus take?

      Most patients are treated and released in about an hour. However, visit times vary depending on the number of patients at the center and the severity of their injuries or illness.

    • Who will provide my medical care?

      Primary Care Plus centers are staffed by physicians and nurse practitioners who are skilled in the treatment of non-life-threatening injuries and illnesses. Many of our providers practice in local emergency rooms. All of our providers—physicians, nurse practitioners, nurses and radiological technicians—are dedicated to providing excellent medical care in a compassionate, respectful manner.

    • How much does an office visit cost?

      Our fees vary depending on the level of services provided. Urgent Care fees are significantly lower than those charged by emergency departments for similar procedures. Patients are required to provide payment or proof of insurance prior to treatment.

    • Do you accept my insurance?

      Primary Care Plus accepts most major insurance plans. Co-pays are determined by your insurance plan. When you're insurance provider is an HMO it is your responsibility to know if Primary Care Plus is participating provider. We will bill the provider as a courtesy but cannot guarantee that we are a preferred provider.

    • Can I be seen without insurance?

      All patients can be seen at Primary Care Plus regardless of their insurance status. Payment is due at the time of service.

    • Do you provide drug screening?

      Yes, we provide DOT and non-DOT drug screening. If you need a drug screen at the request of your employer, your company will need to set up an occupational medicine account through our corporate office by contacting: Cristy Jones at 304.255.9205. If you are seeking a personal screening and wish to pay for it directly, you make walk-in at your convenience.

    • Who do I contact with a billing question?

      Please call the National Patient Service Center at 888.952.6772. If the issue is related to occupational medicine (e.g., drug screens, physicals, breath alcohol tests), please call Cristy Jones at 304.255.9205  

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